Louseda D.: Thank you for choosing Sprint. My name is Louseda D.. Please wait while I review your information.
Louseda D.: Hello, My name is Louseda, an eChat specialist. How are you doing today?
fx 1876630: hello
Louseda D.: Do you currently have a Sprint account or previously had a Sprint account?
fx 1876630: fx1***************
Louseda D.: Could you please provide me with the IMEI?
fx 1876630: 99000*************
Louseda D.: Thank you. One moment please.
fx 1876630: ok
Louseda D.: Unfortunately the device does not meet the requirements for an unlock because it is connected to a Sprint account that has an unpaid balance. The balance would need to be paid in order for the device to qualify.
Louseda D.: I apologize. Unfortunately, we are unable to accept this request via [Chat/Email]. Please visit a Sprint Retail store or contact Customer service directly at 1-(844)-665-6327.
Louseda D.: Thanks again for choosing Sprint Worldwide chat. Have a great day.
Louseda D. has disconnected.
Louseda D.: Hello, My name is Louseda, an eChat specialist. How are you doing today?
fx 1876630: hello
Louseda D.: Do you currently have a Sprint account or previously had a Sprint account?
fx 1876630: fx1***************
Louseda D.: Could you please provide me with the IMEI?
fx 1876630: 99000*************
Louseda D.: Thank you. One moment please.
fx 1876630: ok
Louseda D.: Unfortunately the device does not meet the requirements for an unlock because it is connected to a Sprint account that has an unpaid balance. The balance would need to be paid in order for the device to qualify.
Louseda D.: I apologize. Unfortunately, we are unable to accept this request via [Chat/Email]. Please visit a Sprint Retail store or contact Customer service directly at 1-(844)-665-6327.
Louseda D.: Thanks again for choosing Sprint Worldwide chat. Have a great day.
Louseda D. has disconnected.
